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Starbucks Is Closing More Than 8,000 Stores for ‘Racial Bias’ Training

Starbucks Is Closing More Than 8,000 Stores for ‘Racial Bias’ Training

Starbucks has announced the upcoming temporary closure of all of its company-owned U.S. The same sensitivity training will also be implemented in the onboarding process for new hires.

The move to close more than 8,000 locations nationwide follows the arrest of two black men who were taken into custody for trespassing at a Starbucks in Philadelphia on April 14. The two unnamed males were waiting for a friend when the manager on duty called police because they didn’t order anything and refused to leave.

“I’ve spent the last few days in Philadelphia with my leadership team listening to the community, learning what we did wrong and the steps we need to take to fix it,” Starbucks CEO Kevin Johnson said in a release. The executive is expected to meet with the two men who were detained, but an exact time and date has yet to be disclosed.

“While this is not limited to Starbucks, we’re committed to being a part of the solution,” Johnson added. “Closing our stores for racial bias training is just one step in a journey that requires dedication from every level of our company and partnerships in our local communities.”

@Starbucks The police were called because these men hadn’t ordered anything. They were waiting for a friend to show up, who did as they were taken out in handcuffs for doing nothing. All the other white ppl are wondering why it’s never happened to us when we do the same thing. pic.twitter.com/0U4Pzs55Ci

— Melissa DePino (@missydepino) April 12, 2018

The training program will be dedicated to addressing implicit bias, promoting conscious inclusion, preventing discrimination, and ensuring everyone inside a Starbucks store feels safe and welcome. The curriculum will reportedly be developed under the guidance of social justice experts, including founder and executive director of the Equal Justice Initiative Bryan Stevenson, president and director-counsel of the NAACP Legal Defense and Education Fund Sherrilyn Ifill, president of Demos Heather McGee, former U.S. Attorney General Eric Holder, and CEO of the Anti-Defamation League Jonathan Greenblatt.

"[Starbucks’] founding values are based on humanity and inclusion," executive chairman Howard Schultz said in a release. "We will learn from our mistakes and reaffirm our commitment to creating a safe and welcoming environment for every customer."

Starbucks officials have started to review current protocols to search for potential flaws and make any necessary changes. Once things are set in stone, the Seattle-based chain will share new education materials to its partners and other companies to make use with their own employees.

Not all Starbucks locations will be closed on May 29. The chain has a total of 14,209 outposts in the U.S., according to Loxcel Geomatics. The press release did not mention how the training would be handled in non-company locations. The Daily Meal has reached out to Starbucks for more information.

There are a lot of lessons to be learned from this whole scenario, but one important takeaway could be that it doesn’t hurt to do a little self-reflecting from time to time. With that in mind, here are 15 nice things we could all try to say more often.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.


Starbucks is closing more than 8,000 locations for racial bias training today — here's which shops will remain open

Starbucks is closing more than 8,000 company-owned stores for racial bias training on Tuesday afternoon.

The training comes after a video went viral that showed two black men being arrested at a Starbucks location in Philadelphia. Employees at the store called the police when the men refused to leave after asking to use the restroom without having purchased any drinks.

"The incident has prompted us to reflect more deeply on all forms of bias, the role of our stores in communities and our responsibility to ensure that nothing like this happens again at Starbucks. The reflection has led to a long-term commitment to reform systemwide policies, while elevating inclusion and equity in all we do," executive chairman Howard Schultz said in an open letter on Tuesday.

More than 175,000 employees are required to attend the training. Stores will close around 1:00 pm on Tuesday afternoon.

The remaining 7,000 licensed Starbucks stores, which are located in airports, hotels, grocery stores, and universities are not expected to close, however, Starbucks stated on its website.

Target is one of them. The store confirmed that the Starbucks coffee shops in its stores will remain open on Tuesday and the staff here will be required to attend its own company biased training – rolled out in 2017 – in the future.

Kroger is another: "Ou r Starbucks shops will remain open today as the locations are operated and staffed by Kroger associates. We are providing our associates with training this year that focuses on our values and how we care for our customers, communities, and each other," a spokesperson for the company told Business Insider.

Southeast chain Publix is also keeping its Starbucks location open as these are staffed by Publix associates, who are trained by the company, a spokesperson for the store told Business Insider.

Albertsons, and its sister stores Subways and Vons, did not immediately confirm to Business Insider whether these locations will be temporarily closing.